Shipping Policy

01Dispatch Timelines

• In-stock sarees are packed and handed to the courier within 24–48 working hours of payment confirmation.
• Pieces marked "Made to Order" or "On the Loom" carry the stated weaving lead time (30–90 days) on the product page and ship within 48 hours of loom completion.

02Delivery Zones & Charges

• Zone A (Metros and craft hubs — Delhi, Mumbai, Navi Mumbai, Bengaluru, Chennai, Kolkata, Hyderabad, Ahmedabad, Kanchipuram, Pune): 2–4 business days.
• Zone B (Tier-1 and Tier-2 cities): 3–5 business days.
• Zone C (Tier-3 towns, North-East India, Andaman & Nicobar, Ladakh): 4–7 business days.
• Standard insured shipping is FREE on all orders of ₹4,999 and above. Below that, a flat ₹150 applies (₹99–₹299 for Zone C remote pincodes, shown at checkout).
• Express air delivery is available on most pincodes at ₹149–₹349 depending on zone, calculated live at checkout after PIN verification.

03Courier Partners

• BlueDart Express Air, Delhivery Surface & Express, DTDC Prime, and India Post Speed Post for remote pincodes.
• A tracking number is emailed and SMSed the moment the consignment is scanned in. You can also track from the Track Your Order page or your account.

04Cash on Delivery

• COD is available on verified pincodes up to an order value of ₹50,000.
• Our courier partners accept UPI at your doorstep, so exact change is not mandatory.
• COD availability is confirmed live during PIN code verification at checkout.

05Damaged or Lost Consignments

• If a package arrives visibly damaged, please photograph it before opening and notify us within 48 hours on WhatsApp (+91 70454 37436) or admin@rudraanshi.com.
• We replace from the same weaver batch wherever possible, or issue a full refund including shipping.